More clients considering options prior to engaging legal services

More clients considering options prior to engaging legal services

A recent survey found that 30% of respondents shopped around to compare different legal services, up from 23% in 2012.

Happily, 84% of respondents were satisfied with the legal service they obtained.

64% of consumers first found the price of legal services by having a discussion with the lawyer or solicitor.

The use of online services for all areas of Law has gone up from 27% to 34%.

The Legal Services Consumer Panel report on how consumers are choosing legal services is accessible here.